Not being tech-savvy is okay. Not everyone should be a neurosurgeon or a corporate lawyer, and not everyone should be a software engineer. Take Mike – he is a site manager in a repair service somewhere in Glasgow. His experience with all things “computer” starts with skyping with his daughter who studies in Portugal and ends with looking up weekend match results. He doesn’t need to be more proficient in than that. But the business grows, and keeping up with all the client’s data and operations became an insurmountable task. The change became inevitable. Mike’s business needed help [Link: a case study].

[QUOTE: It’s easy to fall for clever advertising that sells quick solutions. Yet again, no one goes to the doctor who promises to cure all your aches with one medicine (those are called charlatans).]

RIDDLES IN THE DARK

Mike discussed database systems with his colleagues and everyone said that he needs one. He heard a thing or two about “cloud”, but not more than that. What to look for if you’re not sure what you’re looking for? It’s easy to fall for clever advertising that sells quick solutions. Yet again, no one goes to the doctor who promises to cure all your aches with one medicine (those are called charlatans). Naturally, Mike started looking for software developers who could solve his problems. These software developers needed to be a team of professional business persons and software developers, who won't be afraid of traveling to their client’s premises and diligently researching how Mike’s business operates. Since it is unlikely that Mike would have time to do the whole kerfuffle with software update every couple of years it would need to be “futureproof”. Not only their database system needed to be developed and hand-tailored for this one business, but it also needed to consider the fact that Mike and his staff have still not applied for their degrees in computer science, so the software had to be accessible to the point of doing everything in the least amount of “clicks”.

NOT ALL THOSE WHO WANDER ARE LOST

Our guy Mike may not become a software engineer any time soon, but he needs not to. Just like folks coming for his expertise in car repair and maintenance, he is wise to find and trust a team of professionals, whose entire job description is to solve trouble just like his. And in the end, the courage it takes to accept that you need change and seek the help of experts is what makes the difference.